Effective Date: October 1st, 2023
Thank you for your interest in FastWorld Digital. Your trust is of utmost importance to us, and we are dedicated to safeguarding your privacy. This Privacy Policy is designed to explain how we collect, use, and share your personal information. It pertains to your use of our website and/or services and encompasses the data gathered during your interaction with our website and services. We kindly request that you read this Privacy Policy attentively. By continuing to engage with us, you consent to the practices outlined in this Privacy Policy. If you do not agree with the terms herein, please refrain from using or accessing our website and/or services.
Please note that our Privacy Policy may change periodically without prior notice. It is strongly advised that you periodically review our Privacy Policy as available on the Application/Website.
We gather or receive information you provide when you apply, use, or sign up for FastWorld Digital's AEPS/MATM/POS/QR/PG/Acquiring or other services. This includes going through our identity or account verification process, authentication into your account, communicating with us, participating in surveys, uploading content, and other interactions with our services. Specifically, we collect or receive information such as:
Your name, email address, mailing address, mobile/phone number, photograph, birth date, passport, driver's licence, PAN, or other government-issued identification, and other historical, contact, and demographic information when you apply, use, or sign up for FastWorld Digital services. This may also include your signature and authentication credentials, including IP address.
Subject to applicable laws, we may obtain background check reports from public records, including criminal convictions and arrest records, using your information like full name, government-issued identification number, and date of birth.
This includes bank account details, payment card numbers, credit reports, and publicly available financial information.
We may receive information from third parties as part of credit investigations, credit eligibility assessments, identity verification, fraud detection, or collection procedures, as required by law. This may involve sharing and exchanging account or credit-related information with credit reporting agencies, credit bureaus, and other entities with which you have or had a financial relationship.
When you use our AEPS/MATM/POS/QR/PG Acquiring or other services for payments, we receive details about when and where transactions occur, the parties involved, transaction descriptions, payment amounts, billing and shipping information, and the devices and payment methods used.
This encompasses information you voluntarily provide to us, such as survey responses, contest participation, suggestions for improvements, referrals, or any other actions performed on our services.
We also collect information about you and the devices you use to access our POS and/or services, including computer, mobile phone, or tablet. This information encompasses
Precise Geolocation Information
The location of your device.
Details about your device, including hardware model, operating system, device name, unique device identifier, mobile network information, and interactions between your device and our services.
Insights into how you use our services, including access times, login/logout times, browser type and language, IP address, internet service provider domain name, your browser attributes, content viewed, features used, date and time of service use, search terms, and the website visited before ours, as well as data on how you interact with our services.
If you wish to deactivate your account, you can do so by completiing deletion request form from web or app . You can emailing us at info@fastworlddigital.com for deletion.
Your account will be deactivated permanantly but we will retain your personal information for as long as necessary. We may keep copies of information related to transactions or services you've engaged in for a period consistent with applicable law, statute of limitations, or as required to comply with legal obligations, regulations, legal processes, governmental requests, fraud detection, fee collection, dispute resolution, investigation assistance, enforcement of agreements or policies, or other actions consistent with the law.
You cann't open any other account using same data. Please fill up Account deletion request form using below link :https://fastworlddigital.com/dashboard/acdact
Information regarding products and services you offer, including inventory, pricing, and other data, and other details you provide about your business.
Information collected from your customers, such as email addresses, phone numbers, payment details, or other relevant data. We only collect and use information that we deem necessary to provide you with a seamless, efficient, and secure experience, tailored to your needs. We use this personal information to offer products, enhance the Application/Website, improve marketing efforts, analyze Application/Website usage, enhance product offerings, personalize experiences, and provide better overall service.
We may use your information in various ways, including
Providing, improving, and developing our services, such as processing or recording payment transactions, providing FastWorld Digital products and features, displaying historical transaction or appointment information, maintaining and enhancing our services, developing new products, delivering requested information and support, improving and personalizing your experience, and measuring trends and usage.
- Communicating with you about our services, such as sending useful information or requested details about our products and services, conducting surveys, and collecting feedback.
- Protecting our products and services, including investigating, detecting, preventing, or reporting fraud, misrepresentations, security breaches, or other potentially prohibited or illegal activities. This includes enforcing our policies, verifying your identity, complying with applicable laws, resolving disputes, and contacting you to address issues.
- Advertising and marketing, such as communicating with you about opportunities, products, services, promotions, contests, surveys, and rewards offered by us and select partners.
- Fulfilling other purposes disclosed to you in connection with our services.
Please note that any information you directly provide to a third-party merchant, website, or application is not covered by this privacy notice. We encourage you to review the privacy policies of any third parties with whom you share your personal information directly.
We may share your information as outlined in this Privacy Policy, with the goal of minimizing any impact on your use of our application/services. We do not share your personal information with third parties except as follows:
We engage trusted third parties, including service providers, financial institutions, payment networks, credit bureau aus, and partners providing services on FastWorld Digital's behalf, to perform services such as fraud prevention, identity verification, and fee collection. These entities access your information to execute tasks on our behalf in compliance with this Privacy Policy.
We collaborate with third parties to analyze traffic and usage trends for our application. These third parties access your information solely to assist us in measuring usage patterns and understanding how you engage with our services.
We share information with our group companies and corporate affiliates for the purposes mentioned herein.
Your information may be shared in connection with a corporate merger, consolidation, restructuring, sale of our stock/assets, financing, acquisition, divestiture, dissolution of our business, or other corporate changes.
Any information or content you voluntarily disclose for posting on our application may become public, as per your privacy settings. To modify your privacy settings, you can adjust your profile settings. Once you've shared content/data publicly, others may re-share it.
We may disclose personal information to enforce our policies, respond to claims of content violations, or protect rights, property, or safety.
We may disclose your information to third parties when reasonably necessary to comply with laws, protect against death or serious bodily injury, prevent fraud or abuse, safeguard our rights, name, brands, trademarks, or rights of other users, or protect our rights.
We may also share aggregated and anonymized information within our group of companies or with third parties.
FastWorld Digital is committed to safeguarding your data and adhering to transparency, while complying with statutory authority directives.
We will retain your personal information for as long as necessary. We may keep copies of information related to transactions or services you've engaged in for a period consistent with applicable law, statute of limitations, or as required to comply with legal obligations, regulations, legal processes, governmental requests, fraud detection, fee collection, dispute resolution, investigation assistance, enforcement of agreements or policies, or other actions consistent with the law.
FastWorld Digital strives to protect your personal information and maintain its accuracy. We employ reasonable physical, administrative, and technical safeguards to prevent unauthorized access, use, disclosure, alteration, or destruction. We also require our registered third-party service providers to protect this information from unauthorized access, use, or disclosure.
While we implement stringent security measures, please be aware that the internet is not entirely secure, and we cannot guarantee the absolute security of data transmission or storage.
We may utilize third-party service providers for site metrics and analytics. These third parties may employ cookies, web beacons, and similar technologies to collect information such as your IP address, device identifiers, browser data, and interactions with our services. This information is used by FastWorld Digital and third-party service providers to analyze service usage, content popularity, and user behavior. It's important to note that this Privacy Notice does not cover third-party cookies, web beacons, or tracking technologies, which are subject to the privacy policies of these third parties.
By using our website/app and/or providing your information, you consent to the collection and use of the disclosed information in accordance with this Privacy Policy. If you have any concerns or questions about our notice or feel that our notice or relevant data protection laws have not been upheld, you can file a complaint with our Privacy Department. We will address your matter and respond accordingly, requesting additional information if needed.
You may access, change, or correct your information by logging into your FastWorld Digital account or contacting us at support@fastworld.com. We may verify your identity before granting access or making changes or corrections.
If you wish to deactivate your account, you can do so by logging into your FastWorld Digital account or emailing us at info@fastworlddigital.com.
To use certain services, we may require access to your location information. If you decline to provide this information, some services may not function properly.
You can opt out of receiving promotional communications from FastWorld Digital by following the provided instructions in those messages or by changing your notification settings within your FastWorld Digital account.
We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, misuse, and unauthorised access, disclosure, alteration, and destruction. While we strive to secure your data, it's important to understand that no environment, including the internet, is completely secure. We store information about you both on our premises and with third-party service providers.
Any disputes or claims arising from this Privacy Policy or related to its breach, termination, or validity will be referred to a sole arbitrator, jointly appointed by both parties in accordance with the Arbitration and Conciliation Act, 1996, with the seat of arbitration in Greater Noida, India. The arbitration will be conducted in English and kept confidential. We aim to protect user interests and maintain transparency while complying with regulatory authorities.
We welcome your comments and questions regarding this Privacy Policy. Please contact our Customer Care Department and/or Grievance Office, via email at grievanceoffice@fastworlddigital.com. You may also reach us at the following address: FastWorld Digital Private Limited, Gaur City Mall, Greater Noida West Uttar Pradesh – 201301, India. If you have any questions or concerns about our notice or believe our notice or applicable data protection laws have not been upheld, you can file a complaint with our Privacy Department, and we will address and respond to your matter. We may request additional details from you and may need to engage or consult with other parties for investigation and resolution purposes. We will maintain records of your request and any resolutions.
This version of the Privacy Policy includes "FastWorld Digital" as requested, while maintaining the structure and content of the original text.